Germany based Telecom Company T-Mobile has officially declared on Friday last week that sensitive info of its prepaid subscribers was leaked to hackers. The leaked details include social security numbers, financial data, passwords and other info related to the subscribers.
However, a source from America’s top mobile services provider based on the condition of anonymity said that billing address, phone numbers, account number, rate plan, names, and their location data were also accessed by hackers. But the company has reportedly kept the info in dark from the world for reasons.
T-Mobile is thus urging its users to either update their account PIN by dialing 611 from the registered device or call the 1-1800-TMOBILE number from any phone to lock the security.
Most of the customers who were impacted by the breach were informed by a text message by the service provided by Sunday late at night. However, those who haven’t can reach out to customer care to know more information.
T-Mobile’s Postpaid customers i.e. who pays the bill on a monthly note after using the service are apparently safe from the hacking repercussions as their details are stored on a separate server.
Why did the service provider show laxity towards prepaid customers is yet to be known.
Note- In Aug’18 news was out that info of more than 2-million customers of T-Mobile was stolen by hackers and this included phone numbers, addresses, email addresses and also location data. Now, the data breach’s magnitude appears to be high and wonder what the management is doing when it comes to the protection of data of its valuable customers.