InteLogix, a provider of Customer Experience (CX) and Accounts Receivable Management (ARM) services, today unveiled LogixGuard MSSP, a Managed Security Service Provider offering that combines AI-driven monitoring, expert threat detection, and compliance support to help organizations secure their digital environments.
The new LogixGuard MSSP productizes the cybersecurity architecture and operational practices that protect InteLogix’s own global operations, delivering continuous, enterprise-grade defenses without requiring clients to build and staff a full security operations program. The service is designed to detect and mitigate the thousands of cyber threats that evade conventional controls every day by pairing automated telemetry and AI analytics with human-led security operations and governance.
LogixGuard MSSP evolved from InteLogix’s “human-delivered, digitally-enabled” operating model and a comprehensive internal security modernization program. After rebuilding its own security stack to meet world-class standards and leveraging award-winning cybersecurity leadership, InteLogix identified recurring threat patterns and critical control gaps across client environments. Those insights and capabilities have been consolidated into LogixGuard MSSP to provide a turnkey security management offering across multiple industry verticals.
The service was conceived by Dan Carbonnell, VP and CISO of InteLogix, Cyber Defense Magazine 2024 Top Global CISO winner, and finalist for CISO of the Year 2025. LogixGuard MSSP was engineered by InteLogix’s internal security organization, which is a finalist for the OnCon Icon 2025 Top 100 Information Security Team Award.
“LogixGuard is the result of a deliberate, internal cybersecurity transformation where we have built a modern, world-class security infrastructure and cultural mindset from scratch,” said Carbonnell. “Now, through LogixGuard MSSP, any organization can leverage that same caliber of field-tested protection and strategic expertise to confidently navigate the complex digital-threat landscape without the need to rebuild their own security infrastructure from the ground up.”
LogixGuard MSSP is positioned to help security and IT teams stay ahead of fast-moving threat activity while improving compliance posture and operational resilience. Key benefits highlighted by InteLogix include:
- Proven expertise: A security program led by an award-winning CISO and a nationally recognized, peer-validated team that reduced internal vulnerabilities by over 80%.
- Enhanced resilience & readiness: Strengthened defenses against emerging threats and improved preparedness for complex regulatory and compliance audits.
- Cost-efficient security: Access to a mature security infrastructure and specialist team without the capital expense and time investment of building an equivalent in-house program.
- Security-first culture: A shift from point tools to a proactive, organization-wide security mindset guided by InteLogix’s CaaC (Cybersecurity as a Culture) model.
- Diverse service pillars: A modular set of managed services supporting Security Governance, Threat Monitoring & Risk Detection, Identity & Human Risk Management, Managed Detection & Response, and robust dashboards via the Client Portal.
Delivered as a modular Security Management Program, LogixGuard MSSP enables organizations of varying sizes to adopt the same advanced security infrastructure and expert-led operations that protect InteLogix’s global footprint.
“We made a strategic decision to first build a world-class security environment internally, embedding security into every process and every investment made across our global operations,” said Mario Baddour, President and CEO of InteLogix. “We are thrilled to now extend this proven framework to our dedicated partners and new customers, offering them a truly impactful and reliable security solution that never sleeps.”
To learn more about LogixGuard MSSP, visit https://intelogix.com/services/logixguard-mssp/ or contact InteLogix for additional details.
About InteLogix
InteLogix is a long-trusted global leader in business process outsourcing. Established in 1957, the company delivers customer experience (CX) solutions and accounts receivable management (ARM) operations that increase customer loyalty and revenues for the brands they represent. Their human-delivered, digitally enabled approach to customer engagement empowers the irreplaceable human element with innovative tools and automations that minimize customer effort and elevate customer loyalty. With partnership tenures averaging 13 years, InteLogix delivers long-term value to its clients through scalable CX, first-party ARM, and third-party ARM operations. For more information, visit intelogix.com and connect on LinkedIn, Facebook, and Instagram.
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