We all know that North Carolina based Managed Service provider CompuCom suffered a ransomware attack in the first week of March this year. Information is now out that the malware attack that took place on March 3, 2021 has infected many of the systems operating in the IT environment of CompuCom disrupting most of its services rendered to customers for days.
Office Deport aka ODP, the parent company of CompuCom responded that its preliminary inquiries reveal that the attack could cause a $20 million (10m from 1st quarter) loss to the company that might terribly hit the profit margin of the technology based company.
Highly placed sources say that most of the services were restored by March 17 of this year and ODP expects that the revenue loss might cut down its profit margin to zero for this month as an estimated loss between $5.8m to $8m could be incurred as CompuCom had to suspend some services to customers.
DarkSide Ransomware 2.0 is said to be behind the incident and Managed Service Providers are being requested to focus more on improving their Cybersecurity culture as a cyber attack could make or break the business forever.
Note- Such incidents on MSPs might cause a significant loss to customers, as their defenseline against cyber attacks might get negatively impacted. So, creating awareness among employees about the threats lurking in the cyber landscape, patching up the operating systems, using threat monitoring solutions and avoiding human errors by automating the threat detection and mitigation process will surely help.