A Ransomware Attack which took place on the Digital Dental Record and PerCSoft software operating in the dental offices across the United States is said to have crippled the entire digital systems making the retained medical and backup records inaccessible to doctors since early this week.
Highly placed sources suggest that the malware attack took place on the software providers based in Wisconsin who collaborated on the cloud backup services provider DDS Safe.
DDS Safe is a HIPAA compliant 3 layered dental backup solution which helps dental offices recover data at the time of disaster.
Sources reporting to Cybersecurity Insiders say that a well known hacking group somehow managed to intercept the database of Digital Dental Record and PerCSoft in the last weekend and uploaded REvil (Sodinokibi) Ransomware on the computers at 100s of dental offices located across the United States.
IT staff discovered the data breach on Monday when few of the medical practitioners from different locations reported that they could not access their patient information due to a server error. When a probe was launched it was revealed that the ransomware locked up the entire database.
From Wednesday this week, the admin staff of the two software companies was reportedly sharing the decryption key with the doctors to free up the database from file-encrypting malware. Data from over 100 offices among 400 were reportedly restored by Thursday this week.
However, the data recovery process is reportedly going slow as some of the doctors & staff vented out their anger on the software provider via Facebook that the file decryption tools were of no use to them.
More details are awaited!