Maintaining digital security for an enterprise resource planning environment requires expert implementation and continuous monitoring. Integrating an ERP system with an ecommerce platform presents a number of possible complications. Addressing security for one does not necessarily fix the vulnerabilities in the other, and just one weakness can cause the entire system to fail. With an understanding of the common weak points between these two systems, cybersecurity professionals can find strategies to improve security for the whole.
Outdated Systems
In order to maintain the highest level of security, organizations need to confirm that the ERP systems and ecommerce platforms perform regular updates. Outdated software and improper configurations make it easier for fraudsters to find weaknesses, particularly at the juncture between ERP and ecommerce. Improving cloud configurations and staying on top of security patches can reduce the risk. Building better code documentation and implementing routine code review helps to identify weaknesses and increase efficiency in security testing in the future.
Unanticipated Vulnerability
Too many businesses do not know what vulnerabilities they have because they do not look. Companies put themselves at risk when they do not create systems to verify the accuracy of in-house development or take vendors at their word when they say their software is safe. Creating a safe environment outside of production for testing and security upgrades can minimize vulnerability while also reducing downtime necessary for critical updates. Continuous scanning tools can provide immediate feedback on weaknesses to keep administrators informed and prepared to fight the next threat.
Vulnerabilities in Web Apps
Many organizations rely on web apps with APIs to have their ERP system interact with a third-party ecommerce service. This can create a number of vulnerabilities, such as session hacking. With APIs, the entire system is only as secure as the API itself. To minimize risk, companies should implement consistent, secure coding practices that apply to in-house development and third-party software. Protecting internet access by creating secure gateways and firewalls can reduce the likelihood of unauthorized access. Conducting regular testing can continue to highlight weaknesses.
Poor Authentication
The integration of multiple tools and systems into one package highlights the importance of effective authentication. Organizations that rely on single-factor authentication put a lot of trust in their users’ and employees’ choice of passwords. Even companies that implement multifactor authentication for their own sites may falter if the ecommerce vendor does not have the same controls. Implementing risk-based or adaptive authentication based on the use, location, and behavior of the user decreases the likelihood of a successful breach.
Overlapping Access
For organizations with rapid expansion over a short period of time, excessive access can present a significant liability. Managers who used to have the responsibility of creating accounts and approving payments to those accounts may not perform those tasks anymore but still have that access. Updated duty segregation can create additional obstacles to suspicious behavior. Implementing secure tools like Acumatica ecommerce integration can help ensure that every employee has appropriate access, with automated features that make it easy to change permissions.
Unauthorized Tools
Although ERP systems and ecommerce platforms often work together, they might be part of a whole host of other systems. Organizations commonly integrate these systems with CRMs or office device management hubs, which may be lacking security features. Even employees who download unauthorized productivity tools may put the system at risk. To keep too many cooks from spoiling the broth, companies can make a list of all integrations within the system, set clear policies for authorized use of tools, and use vendors and APIs with proven authentication protocols.
Weak Integrations
Ultimately, the biggest potential for risk lies in deciding to trust another organization that does not deserve the honor. Vendors and partners may not have the same commitment to security or the same ability to integrate tools and services that help to prevent unauthorized access. A weak integration, or a third-party app with a lot of existing vulnerabilities, creates a repetitive cycle that threatens the system with every revolution. Creating a robust system for regularly vetting the security of any ecommerce platform can help organizations to maintain higher security protocols.
Integrating multiple digital systems creates plenty of risk in an online environment, especially where the potential for theft or fraud is high. Customers expect their financial data to remain secure when they make a purchase even if they use an app with APIs from third parties. Balancing the requirements of an ERP-integrated ecommerce platform calls for regular attention to common vulnerabilities and the implementation of processes to test and mitigate them.
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Author bio: Stephanie Burke is a seasoned B2B tech marketer and the Marketing Director at k-ecommerce, a B2B online commerce and payment solution. She has extensive expertise in the ecommerce space and specializes in developing strategic marketing plans, building high-performing teams, and aligning them under a unified vision. Burke believes that while marketing tactics may not be unique, the right words and visuals can set a brand apart, empower sales teams, and shape a lasting reputation.
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