Dell admits data breach of over 49 million customers via Cyber Attack


Dell, a leading technology services provider, has publicly announced that it is actively investigating allegations raised by a threat actor known as Menelik, who purportedly attempted to sell information concerning its 49 million customers on a breach forum.

The individual operating under the alias “Menelik” claimed on April 28th, 2024, that the data being offered for sale includes customer names, physical addresses, and details of products sold between 2017 and 2024. Following preliminary investigations, the renowned computer manufacturer acknowledged the breach by issuing email notifications to affected customers, conceding that hackers had accessed information related to their breaches.

However, Dell has clarified that no financial data, email addresses, or phone numbers were compromised in the attack. This detail is crucial, as such information could potentially exacerbate the situation by facilitating the spread of malware or enabling ransomware attacks.

It’s important to recognize that hackers may resort to creating fraudulent email addresses and URLs, mimicking legitimate company details, in attempts to deceive targeted victims into divulging credentials or installing malicious software or initiating changes to account passwords.

Therefore, it is imperative never to engage in such activities and to exercise caution when verifying the authenticity of information provided in emails. If any suspicion arises, it is advisable to refrain from clicking on any links and instead close the tab and clear browsing cache to ensure added security.

In the realm of cyber attacks, there is no foolproof solution to combat such threats, and there is no assurance that cybercriminals solely target companies lacking basic security measures. These malevolent actors continually seek to exploit vulnerabilities and misconfigurations to infiltrate networks, with no regard for the size of the business or its revenue.

In light of these ongoing risks, it is essential for organizations to remain vigilant, regularly update their security protocols, and invest in robust cybersecurity measures to mitigate potential threats effectively.

Naveen Goud is a writer at Cybersecurity Insiders covering topics such as Mergers & Acquisitions, Startups, Cyber Attacks, Cloud Security and Mobile Security

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