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ConnectWise, a Florida based Business Software provider is reported to have become a victim of a ransomware attack. And it’s official that over 20,000 of the technology firmās customers were impacted by the attack which took place through an automated vulnerability.
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The software developer which is renowned for its CRM software has confirmed that the cyber attack took place through a flaw in ConnectWise Automate software in May this year prompting the authorities to release a fix and an update on the incident.
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Last Thursday the company issued a press statement through CRN and stated that a small section of its partners was compromised in the incident and the impact details are still awaited as the investigation was going on still.
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Many Security researchers reacted to the news saying that the company only issued a fix to one flaw and they still need to address multiple of them.
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Kyle Hanslovan, the CEO of Huntress said that hackers gained access to the ConnectWise servers through a flaw in the automation software which existed due to unpatched instances.
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Note 1-Ā Previously the Tampa based company was also caught in a āTechnical Supportā data scam as its ScreenConnect software allowed users to take control of victim computers by calling and tricking them to install a fraudulent software. And as the software was free to use as it was a trial version, tracking down fraudsters became extremely difficult in this instance.
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Note 2-Ā Details on the ransomware variant and the extent of data loss are yet to be determined.