Cyber Attack on Ticketfly

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San Francisco based Ticketfly.com, an online ticket distribution service provider has made it official that its database was targeted by hackers on May 30, 2018 and so has been pulled down as a precautionary measure.

Sources reporting to Cybersecurity Insiders say that the attack was launched by a hackers group known as IsHaKdZ. The group is said to be demanding a ransom to decrypt the database and warned that ‘zero response’ from the authorities of Ticketfly will make them publish the database “backstage”.


Meanwhile, the ‘Indie’ focused ticketing service provider which handles ticket related issues for events like Celebrate Brooklyn, Riot Fest and Music Tastes Good has disclosed that its systems will be shut down till this weekend or until the investigation on whose behind the attack and the repercussions of the cyber attack are determined.

All the website traffic which is visiting the website are being greeted with the following message-

“Following a series of recent issues with Ticketfly properties, we have determined that Ticketfly.com has been a target of the cyber incident. And out of an abundance of action, the systems of the company have been taken offline as we continue to look into the issue”.

And some of those lucky ones who happen to attempt to purchase tickets on the websites for Riot Fest are being greeted with the “404 Not Found” error message. That means, the financial transactions related to the entry passes for various events has also been shut down.

Note 1- On October 7, 2015, Ticketfly was acquired by Music Streaming service Pandora for $35 million in cash and stock. And on June 9th,2017, Pandora sold Ticketfly to its competitor, Eventbrite for $200 million. As of now, the said online ticketing service provider has 130 employees and is known to process 11.2 million tickets for more than 80,000 events held across the United States and Canada in 2013.

Note 2- On June 6th,2018, Ticketfly released an official statement saying that information belonging to over 27 million of its customer accounts was compromised. But since most of the users utilize multiple accounts to purchase tickets, the impacted number could be lower than the said number.