United Health CEO testifies before senate for ransomware attack

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In February of this year, a ransomware assault on Change Healthcare caused significant disruptions in medical supply chains and billing procedures, prompting the company to isolate its computer network and launch a clinical investigation.

Fast forward two months from the cyber onslaught, Andrew Witty, CEO of UnitedHealth, the parent company of Change Healthcare, appeared before the Senate to provide testimony regarding the digital breach. Acknowledging that the cyber attack on Change Healthcare was indeed a ransomware incident, Witty attributed it to the absence of multi-factor authentication, a foundational cybersecurity measure that every company, regardless of size, sector, or financial standing, should adhere to.

Multi-factor authentication entails requiring users to provide two or three verification factors to access their accounts, serving as a barrier against unauthorized access.

Initial estimates suggest the attack has resulted in a financial loss of $22 million thus far, with concerns mounting that the figure could soar into the billions by the third quarter of this year.

Interestingly, speculation arose from certain media outlets suggesting that Change Healthcare had struck a deal with the ALPHV ransomware group and paid a ransom to regain access to encrypted data. Despite reportedly paying around 350 bitcoins to the BlackCat ransomware group, the company continues to face threats of data exfiltration since April 2024 from another group known as RansomHUB, demanding $15 million for the deletion of pilfered information.

Further investigations revealed RansomHUB’s involvement in the attack, indicating that since severing ties with the BlackCat gang, they have embarked on their own venture, extorting ransom payments from their already targeted victims, as they possess all the stolen data on their servers.

Security experts suggest that this latest development could either be a scheme to extract more money or a genuine threat. Regardless, the victims find themselves caught in an ongoing saga, with no resolution in sight at least for the near future.

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Naveen Goud is a writer at Cybersecurity Insiders covering topics such as Mergers & Acquisitions, Startups, Cyber Attacks, Cloud Security and Mobile Security

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