How do cybercriminals use artificial intelligence?


The world is becoming increasingly digital, and innovative technological advancements such as artificial intelligence (AI) are evolving at an alarming rate. But unfortunately, as technology advances, so do the strategies of cybercriminals. The integration of AI into nefarious online activities has sparked a cascade of newly sophisticated cyber threats which both individuals and businesses alike need to be aware of.

The key to avoiding falling victim to cybercrime is to be vigilant and intentional when opening and responding to any online correspondence – but as cybercriminals step up their attacks with the power of AI, is training and awareness enough?

Ahead, we break down how cybercriminals are harnessing AI to amplify the scale and efficiency of their cyber attacks, and what you can do to defend yourself.

Machine learning algorithms

Machine learning algorithms can be trained to scour vast amounts of data, identifying trends and predicting patterns, which can be massively beneficial to many businesses and industries. However, in the hands of a criminal, this power can be used to identify vulnerabilities in networks, applications, or systems, enabling attackers to launch highly targeted and adaptive attacks with AI-powered algorithms.

In the same way that businesses can use this technology to run around-the-clock operations and receive real-time insights into their performance, maintenance needs and marketing strategies, so too can cyber scammers. This presents a challenging threat, essentially granting scammers superpowered access to automated, adaptive attacks that can bombard users from multiple angles and with new, more subtle and intelligent tactics.


Phishing attacks have been consistently used by cybercriminals to lure vulnerable or unsuspecting users into divulging sensitive information or accidentally installing malware. But with the springboard of AI, these tactics are becoming even more sophisticated and difficult to spot. Where incorrect grammar and obvious spelling mistakes used to give away a fraudulent email to most of us who are tech-savvy, generative AI has made creating fluent, professional-looking emails easy for scammers.

Now, AI-powered systems can analyze huge quantities of data and use it to create highly personalized and convincing phishing emails or messages which are tailored to individuals based on their online behaviors, patterns and preferences. This increases the likelihood that a user will trust the email as genuine and follow a link or reply with sensitive information.

Phishing emails are incredibly dangerous, as a single misplaced click can quickly devastate a company by allowing access to private and confidential information such as customer details, account information or trade secrets. Not only does this potentially breach confidentiality laws, but a successful attack can also cost the reputation and integrity of a business – not to mention the financial impact if the scammers manage to breach your accounts.


Malware and ransomware are types of viruses that ransack a computing system, stealing confidential information and often rendering it useless. Using machine learning systems, cybercriminals are leveraging AI to continuously mutate the code of malware – evading detection from traditional antivirus software. AI-driven ransomware attacks have also become increasingly prevalent, as attackers can harness AI to identify high-value targets and demand the optimal amount for restoration of their computers based on the individual or company’s financial history and position.

AI-fuelled cyber threats can also target a company’s internal AI systems, poisoning the data to create flawed outcomes and spread chaos and destabilization – which makes it easier for criminals to breach defenses with further cyberattacks. The rise of AI usage in cyberattacks certainly poses a national security threat, and a multifaceted approach is necessary to effectively protect individuals and businesses against these newly powered threats.

Investing in AI-driven cybersecurity solutions, capable of detecting and mitigating advanced threats in real-time, is paramount. Employee training must be prioritized, with regular awareness programs about how to recognize cyber threats, risk analysis and effective response protocols.

Stay vigilant

Although the evolution of AI represents a significant escalation in cybersecurity threats, it’s possible to mitigate the risks and safeguard your digital assets. Staying vigilant and avoiding the temptation to respond impulsively to any online correspondence is essential, as cybercriminals prey on the sense of urgency to convince you to expose yourself. By creating a comprehensive cybersecurity infrastructure, you can be proactive in defending against cybercriminal activity as AI continues to revolutionize our digital world.


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