Dell fails to notify customers on Cyber Attack


Dell has announced late yesterday that it had reset all the passwords of its customers belonging to its electronics store on November 14th this year as a precautionary measure to block unauthorized attempt of cyber crooks to extract customer information like email address, customer names and hashed passwords.

The highlight of this issue is that the company detected unauthorized attempt to access its database on November 9th,2018, but chose not to make it public to avoid embarrassment among its competitors.

Instead, the American Multinational Computer technology company chose to reset all the passwords of the customers of its electronics store and chose to disclose the news to the world after a fortnight.

The company stated in a statement released a few hours ago that no sensitive info such as credit card details was leaked in the hack. And the cyber incident did not impact any Dell products or services.

Cybersecurity Insiders learned that the Texas-based computer maker firm has hired a digital forensics company to conduct an independent probe and has kept the law enforcement updated with the cyber attack info from November 16th,2018.

Dell has assured that the hack happened early this month and so all the data of the customers who logged onto the online store to bag the best Black Friday or Cyber Monday deals is pretty safe and secure.

Meanwhile, the Asia-Pacific wing of Dell has issued an alert on its website stating not to respond to or interact with any individual/company via emails/letters making a demand for money in exchange of interview or employment letters.

The company clearly specified in its statement that it is in no way associated with such emails and cannot be held liable for the actions conducted by the cyber crooks.

Dell has stated that all genuine job offers or vacancies are mentioned in the Dell Career website and any job application received through proper channel will be reviewed carefully and then be finalized based on the merit and other conditional factors.

Naveen Goud is a writer at Cybersecurity Insiders covering topics such as Mergers & Acquisitions, Startups, Cyber Attacks, Cloud Security and Mobile Security

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